Privacy Policy

Look, We Get It - Privacy Matters

Here at Draxalon Quinthos Architecture, we're not just about building spaces that work for people - we're also serious about protecting the folks who trust us with their information. This privacy policy isn't gonna be full of legal jargon that'll put you to sleep. We'll break down exactly what we collect, why we need it, and what we do with it.

Running an architecture firm means we sometimes need personal details to do our job right - whether that's designing your dream home or consulting on a major commercial project. But we take that responsibility seriously and follow all Canadian privacy laws, including PIPEDA.

What Info We Actually Collect

We're pretty straightforward about this stuff. When you reach out to us or work with us, here's what we might ask for:

Contact & Identity Details

• Your name and how you prefer to be addressed
• Email address and phone number
• Physical address (especially if we're designing something for your property)
• Company name if you're representing a business

Project-Specific Stuff

• Property details, site measurements, photos you share with us
• Budget ranges and project timelines
• Design preferences and requirements
• Any technical specs or documents you provide

Website Usage Data

• Browser type, device info, IP address
• Pages you visit and how long you stick around
• Where you came from (referral sources)

What We Do With Your Information

We're not in the business of hoarding data for no reason. Everything we collect has a purpose tied to providing you with excellent architectural services:

Who We Share Your Data With (And Why)

We're not selling your info to random marketing companies or anything shady like that. But architecture projects involve collaboration, so sometimes we need to share certain details:

• Project Partners: Engineers, contractors, surveyors, and other professionals who're working on your project need relevant info to do their part.
• Legal & Regulatory Bodies: Building departments, permitting offices, professional associations - basically anyone who needs to sign off on stuff.
• Service Providers: Our cloud storage provider, email hosting, accounting software - the tools we use to run the business securely.
• Legal Requirements: If we're legally obligated to disclose something (court orders, government requests, etc.), we'll comply - but we'll let you know if we can.

Everyone we work with signs confidentiality agreements, and we make sure they handle your data with the same care we do.

Cookies & Tracking Tech

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our website work better and remember your preferences. Nothing invasive, just practical stuff.

We use them to remember if you've visited before, keep you logged in if you have an account with us, and understand which pages are most useful. You can disable cookies in your browser settings if you want, but it might make the site a bit wonky.

We also use Google Analytics to see how people use our site - but we've configured it to anonymize your IP address, so you're not personally identifiable in that data.

Your Privacy Rights

Under Canadian law, you've got some solid rights when it comes to your personal information. Here's what you can do:

To exercise any of these rights, just shoot us an email at info@draxalonquinthos.info or give us a call. We'll get back to you quickly.

How We Keep Your Info Safe

We take security pretty seriously - it's kinda like how we approach sustainable building. Multiple layers of protection, redundant systems, always thinking ahead.

All data we collect is stored on secure servers with encryption. Our staff only access what they need for their specific role. We use secure file transfer protocols when sharing project documents. Physical documents are locked up when not in use.

That said, nothing's 100% foolproof - no security system is. We do our absolute best, but if there's ever a breach, we'll let you know ASAP and explain what happened and what we're doing about it.

How Long We Keep Your Data

We don't keep your information forever - that'd be weird and unnecessary. Here's the general breakdown:

• Active Projects: We keep everything while we're working together and for 7 years after completion (that's the legal requirement for professional liability in Canada).
• Inquiry Data: If you reached out but didn't hire us, we'll keep your contact info for about 2 years in case you change your mind.
• Marketing Lists: Until you unsubscribe or we notice you haven't engaged with us in 3 years.
• Financial Records: 7 years for tax purposes - again, that's the law, not us being nosy.

Kids' Privacy

Our services aren't directed at anyone under 18. We don't knowingly collect information from minors. If you're a parent and think your kid has given us their info, let us know and we'll delete it right away.

Changes to This Policy

Laws change, technology evolves, and sometimes we need to update our practices. If we make any significant changes to this privacy policy, we'll post the updated version here and note the date at the top. For major changes, we'll also send an email to our active clients.

It's worth checking back occasionally to see if anything's changed - especially if it's been a while since you last looked.